Remotely hosted and managed, our web-based systems require minimal on site equipment.
Our software supports you in managing three key aspects of your business:
Queue LinesOur CellQ queue line and booking system transforms the visitor experience. Guests using CellQ are free to explore a venue and visit shops while their cell phones ‘stand in line’ for them. When it’s their turn CellQ automatically contacts them and they can go to the attraction whenever they want. We aim to make the day as relaxing and as enjoyable as possible – without significantly impacting guests who are not using the system. |
CommunitiesYour guests had a great day, so don’t let them forget you. Keep the buzz after they’ve left. Our patent-pending architecture uses a powerful relational database to build detailed accounts of guests and how they spend their time at a venue. CellQ uses this activity data to revolutionize your venue's online presence... |
OperationsCellQ has the ability to adapt behaviour: encourage guests towards quieter attractions and restaurants; smooth waiting times for everyone. CellQ maintains a comprehensive model of the venue throughout the day, giving the operations team detailed and up-to-date information about guests, attractions and waiting times. This data is at your fingertips. CellQ automatically generates statistics outlining every aspect of the guest experience. |
Turn a simple forum or website into a thriving community.
Drop in CellQ components to instantly add:
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Rider league tables.
Community members compete to be among the top riders for each attraction.
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Rewards for loyal customers.
Members accumulate loyalty points and earn print-at-home reward vouchers.
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Games.
Have guests find locations or characters to retrieve pieces of a puzzle.
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Achievements.
Create a buzz by challenging guests to complete fun goals within the park. Reward them with badges their friends can see.
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MyVisit.
Automatically generate a visit diary that the guest can complete with photos, videos and comments.
Running The System Is Easy.
Operators are trained, up and running in as little as an hour with an easy to use web page interface that they can access from anywhere.
With just a few clicks:
- Text guests as easily as sending an email.
- Drill down to individual groups to see their activity.
- Increase or decrease a group’s size, or switch them onto a different cell phone.
- Make attractions unavailable and CellQ will automatically keep groups informed using the correct language.
- Insert scheduled downtime; plan ahead on the CellQ calendar.
- Offer new attractions at short notice.
CellQ is Flexible, And:
- Can be operated as a premium or fair system.
- Automatically adds venue branding to guest wristbands.
- Supports most languages and recognises personal ride preferences.
- Proactively manages ride delays and breakdowns by automatically informing guests and offering choices.
- Links up to digital display boards. Outputs unified waiting times and restaurant information throughout the venue.
- Notifies parents when a child is lost, automatically texting them with the child's location.
- Integrates with RFID, cashless payment and photo systems.
- Can communicate in real-time at low cost, both at the venue and when guests arrive home.
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Flamingo LandFlamingo Land installed CellQ at the start of July ’07. Throughout a busy summer season CellQ has been running on Flamingo Land’s top seven rides. The feedback from the guests has been excellent and the park is looking forward to next season.
Flamingo Land is one of Europe’s finest visitor resorts and is the UK’s only Theme Park, Zoo and Holiday Village, all set in over 375 acres of beautiful North Yorkshire parkland. The park attracts over 1.5m visitors a year. |
Increase revenue through CellQ ticket sales, online or at the venue. Attract customers who hate to queue. All at negligible cost, with no license fee, ongoing charges or capital expenditure.